True North  Direction
  • Welcome
  • Our Story
  • Our Team
  • Service Offerings
  • Our Values
  • Contact Us
  • More
    • Welcome
    • Our Story
    • Our Team
    • Service Offerings
    • Our Values
    • Contact Us
True North  Direction
  • Welcome
  • Our Story
  • Our Team
  • Service Offerings
  • Our Values
  • Contact Us

Operational Excellence Programs

Service Overview


We help organizations improve efficiency, reduce waste, and implement scalable systems using Lean Six Sigma methodologies tailored to your team’s reality. Our focus is on sustainable, people-first transformation that delivers measurable results.


Who It's For


  • Mid-sized businesses scaling operations
  • Delivery teams with unclear roles or recurring delays
  • Leaders seeking better reporting and accountability
  • Organizations facing operational complexity or inconsistency


What We Deliver


  • Process Audit
    End-to-end mapping of workflows to uncover bottlenecks, redundancies, and pain points.
  • Metrics & KPI Framework
    Align operations to measurable indicators for throughput, quality, and utilization.
  • Waste Identification & Reduction
    Use TIMWOOD and Pareto tools to reduce inefficiency and focus on high-impact actions.
  • Continuous Improvement System
    Build the cadence and accountability for ongoing process refinement.
  • Team Enablement & SOP Design
    Document repeatable processes and train teams to execute with confidence and consistency.

© 2025 The Strategic Growth Network Ltd. All rights reserved.

Registered in England and Wales under company number 16475979.

Registered office: 124 City Road, London, EC1V 2NX, United Kingdom.

Operating as The North Star Co™.

“The North Star Co” is a trademark of The Strategic Growth Network Ltd.

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